Marine Cornelis and Carolyn Hirst have recently joined the Just Energy project as consultants working on research and policy analysis activities. This post provides a brief introduction to each of them.
Marine Cornelis is an expert and independent consultant in legal and policy developments regarding Energy, Consumer Protection, Energy Poverty and Dispute Resolution, at EU and international levels. She got into consumer protection and Alternative Dispute Resolution (ADR) through her 6-year experience as the Secretary-General of NEON, the Network of Energy Ombudsmen and ADR bodies. Marine was leading the association in its advocacy, lobbying and European public affairs activities. Prior to joining NEON, Marine worked as a complaint manager for the Belgian energy ombudsman and completed a traineeship at the European Parliament, as well as other work experiences focused on the variety of energy issues and public affairs. Marine was born in France, but she has lived in Belgium, Bulgaria and Hungary, and is currently living in Italy. She is fluent in French, Italian and English, and has good knowledge of Spanish and basis in Dutch and Bulgarian.
Carolyn Hirst is an independent researcher and consultant with her own business, Hirstworks, through which she practices as a mediator, investigator, complaints reviewer, trainer and coach. She is a part-time Housing Mediation Project Development Worker at Strathclyde University and a Visiting Lecturer at Queen Margaret University. Carolyn is the Mediation Practice Supervisor for the Cyrenians, a Lay Member of Employment Tribunals (Scotland) and an Ordinary Member of the First Tier Tribunal (Housing and Property Chamber). She previously worked as a Deputy Scottish Public Services Ombudsman and as the Interim Principal Ombudsman at Ombudsman Services. Before that she worked in Social Housing for nearly 20 years, latterly as a Deputy Director of a Housing and Care Organisation. Current Board positions include being a Non-Executive Director of NHS Lothian and Vice-Chair of Edinburgh Joint Integration Board.
Marine is currently working on a mapping exercise and producing a policy analysis report. Carolyn is developing a literature review and bibliography to support the project. Their work will feed into forthcoming outputs of the project. We are delighted to be benefiting from their expertise and looking forward to working with them both.
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